Submit a Request for Assistance

Please complete the form below detailing your request and a member of our support staff will respond as soon as possible.

Name

Email

Phone

Request Details

Is this request urgent?
No Yes

ICE Support Type
Account Manager Notified B2C - Passcode Reset B2C - Auto Reset B2c - MFA Reset B2c - Not Valid User B2C - Authentication Assistance ClaimsView -- Adjuster Notified ClaimsView – Billing Status ClaimsView – Claims Status ClaimView - Login Assistance ClaimView - Invalid CVP Parameters Correspondence Document Retrieval - Uploading Document Retrieval - Viewing Errors - Ice System Wide Errors - External User System Errors - External Technical Errors - Claims Entry Errors - B2C System Wide Form Filler General - Access Request General - Claims Adjuster Inquiry General -- IB vs ICE General – Ice Task(s) Inquiry General -- Icebar Inquiry General -- Invalid Phone Call General - Osha/MSHA/Sharps HR Feed Issues Mobile App – Access Assistances Mobile App – Login Assistances Not Ice Support Provider Portal -- Access Information Provider Portal -- Development Team Assistant Provider Portal – Invalid Parameter Provider Portal – Login Assistance Provider Portal -- Portal Assistant Reports - MyReports Reports - Live Reports Reports - Claim Grid Reporting Reports - Initial Reports Report - Accident Report Reports - GateKeeper Reports - OSHA/MSHA/Sharps Security-External Breach

Details

Please type the security word -